General Terms and Conditions - Istanbul Stem Cell

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These General Terms and Conditions apply to all services and transactions between Istanbul Stemcel and our patients. By using our services and entering into transactions with Istanbul Stemcel, you agree to these Terms. We recommend that you read these Terms carefully before using our services.

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1. Services and Treatments

1.1 Istanbul Stemcel offers stem cell therapy and regenerative medicine for various medical and aesthetic purposes. The nature of the treatments and the expected results are discussed in detail with the patient prior to the treatment.

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1.2 The results of stem cell therapy may vary from person to person depending on individual health factors. We cannot guarantee specific results.

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2. Patient Data and Privacy

2.1 Istanbul Stemcel treats patient data with the utmost care and in accordance with applicable privacy legislation. We do not share personal information without the patient's consent.

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2.2 The use of patient data is limited to medical purposes and administration. Our full privacy statement is available on our website.

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3. Payment terms

3.1 Payment for our services must be made according to the agreed rates and payment methods. Payment must be made prior to the treatment, unless otherwise agreed.

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4. Appointments and Cancellations

4.1 Appointments must be scheduled and confirmed in advance. We ask patients to arrive on time for their appointments.

4.2 Cancellations must be reported at least 48 hours before the scheduled appointment. Late cancellations may result in charges.

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5. Complaints and Disputes

5.1 If you have a complaint about our services, please contact us so that we can investigate and attempt to resolve the matter.

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6. Changes to the Terms

6.1 Istanbul Stemcel reserves the right to change or update these Terms at any time. Patients will be informed of any changes.

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7. Contact Information

7.1 For questions, comments or further information, please contact us using the contact details provided on our website.

By using the services of Istanbul Stemcel you agree to these Terms and Conditions and agree to the above provisions. We strive to provide high-quality care and support patients in achieving their health goals.